M & M Private Lending Group
The Miami Loan Experts

Complaints




It is the policy of our company to respond to customer complaints, disputes and issues immediately, to take each complaint seriously, to investigate each complaint however small it is – immediately and to take remedial actions swiftly.

As soon as a complaint is received, it is documented and is logged into a special log. The complaint is sent directly to the Customer Complaint Officer or his designate, in order to take action.

All complaints and records of complaints are kept in a special complaints binder along with all the Customer Complaint Officer’s Quality Control Files and other written policies so employees can easilyaccess them and use them to provide better customer service. Reports on complaints are reviewed during the Customer Complaint Officer’s meetings with our Board. We are focused on providingfinancial products and services to all customers in compliance with all Federal and State regulatory policies including but not limited to consumer protection, fair lending and civil rights laws. For more information, contact us using the information below.


Contacting Us
If you have any questions about any legal disclaimers or disclosures, please write us by mail here:

M&M Private Lending Group, LLC
12550 Biscayne Blvd Suite 400,
Miami, FL 33181
Email us at: loans@mmprivatelending.com or Call us attel 305-899-2201

COMPANY IDENTIFICATION
NMLS 860339

Quick Links

Corporate Information


Corporate Address:
M&M Private Lending Group, LLC
12550 Biscayne Blvd Suite 400,
Miami, FL 33181


Florida:
TEL: 305-899-2201
FAX: 305-572-0705


Colorado:
TEL: +1 (719) 284-9166
FAX: +1 (719) 284-9171


Email
loans@mmprivatelending.com